Mission-Critical Digital Infrastructure Supporting 2.5 Million Service Hours Annually

Altus Traffic partnered with 4mation to ensure the stability, performance, and continuous improvement of its core business systems.

As Australia’s largest professional traffic control provider, Altus depends on real-time operational data to safely deliver over 2.5 million hours of traffic services annually. 4mation acts as a digital “SWAT team”, maintaining mission-critical infrastructure, integrating third-party platforms, and ensuring high availability across systems relied upon by more than 1,600 staff and 1,000+ vehicles nationwide.

• System Integration

About Altus Traffic

Altus Traffic is Australia’s largest professional traffic control services provider, supporting more than 1,300 client organisations across the country. With over 1,600 staff, a fleet exceeding 1,000 vehicles, and millions of annual service hours, Altus plays a critical role in road safety, infrastructure projects, and traffic compliance nationwide. Reliable digital systems are essential to maintaining safe field operations and operational efficiency.

“4mation offers us the support and guidance we need to ensure Altus is continually advancing and evolving for the future. We are delighted with the relationship we have with 4mation and look forward to seeing our exciting work come to fruition.”

Michael Dipietro​IT Operations Systems Engineer

The Challenge

Anchored to Safety, Operational Risk and Continuity

Altus’ core system is the backbone of daily field operations.

• Over 1,600 staff depend on real-time data

• Traffic controllers rely on accurate safety information onsite

• Shift allocations, compliance checks, and inspections are all system-driven

• Any downtime could result in operational disruption, financial loss, or safety incidents

Incorrect or delayed information could lead to traffic mismanagement or, in worst cases, serious injury. The system needed to be operational, performant, and secure at all times.

The Results

A high-availability, data-driven ecosystem enabling safe and efficient nationwide operations.

Quantitative Impact

• Significant reduction in system slowdowns through query optimisation and indexing

• Supporting 2.5 million+ hours of traffic services annually

• Real-time system used by 1,600+ staff and 1,000+ vehicles

• Syncing 5,000+ reports weekly from integrated third-party platforms

• 24/7 monitoring and proactive alert management

Qualitative Impact

Enabled Altus to adopt new technologies without compromising performance

Improved staff safety through accurate, real-time data delivery

Reduced operational disruption risk

Enhanced decision-making via internal KPI and “near miss” reporting

Strengthened system reliability despite multiple third-party integrations

Key Takeaways

By combining proactive infrastructure management with complex third-party integrations, Altus transformed its core system into a resilient, real-time operational engine.

Strong digital partnerships reduce operational risk

Mission-critical systems demand 24/7 reliability

Integration complexity requires specialist expertise

Real-time data improves safety outcomes